Thursday, May 8, 2008

Patients' responses to our practice!

At our office, Dr. Keith Hilliard and talented staff take pride in having happy patients. Here are a few quotes from patients about our office in Lakeland.

"The nurses or ladies that work there and Dr. Hilliard are very nice and friendly! They will explain everything to you and help you know certain things like where and how to wear your rubber bands and so many others things! They are so great and I like coming to the orthidontist because I know I will be treated and cared for right." - Arthur

"Patient care/service. I went to Dr. Hilliard for my braces as a young adult and never had any problems or complaints. I was always impressed that every time I went he knew exactly what had changed with my teeth from the last visit. I also appreciate the professionalism of all his staff. Now I'm taking my oldest son to him and my youngest is looking forward to his turn." - Jeff

"I like that Dr. Hilliard is a perfectionist. I am a big perfectionist as well, and little things bother me easy, so I'm glad that Dr. Hilliard makes sure that my teeth will turn out as perfect as they can. =)" - Angela

"His dental knowledge and willingness to listen and answer questions without irritation was very impressive. We also liked his approach that there is always more than one way to fix teeth. He worked with us making sure to listen to our concerns and was willing to make the necessary changes to make my son comfortable with himself. He's wonderful and I have already referred a few of my close friends to him." - Steve

"How friendly the staff was when I called and how quickly they got my daughter in for an appointment." - Amy

"Loved the friendliness of the Staff and Doctor. The kindness began right from the start when I called to inquire information. We were extremely pleased. My children loved the video games in the office, great concept!" - Kim

"Clean office environment...friendly staff...my daughter feels comfortable and that makes me happy." - Michelle

Come on over to 330 E. Highland Dr and see why Dr. Hilliard and his staff are making so many people in Flordia smile! Our orthodontic practice serves many neighboring cities like Fountain Heights, Eaton Park, Tancrede, Crystal Lake, Highland city, and many others!

Call today (863) 644-0430 or for more information check out our website.

Saturday, April 5, 2008

An Experienced Team Makes A Difference!

Did you know that Dr. Hilliard has one of the most experienced orthodontic teams in the country? Each one was individually selected from many applicants to work in his office because of their unique talents and abilities. Dr. Hilliard believes that a well-rounded team should be carefully chosen and his team definitely reflects the quality of care that is the hallmark of his practice.

Frequent Continuing Education Courses are provided for the staff to help assure that the latest orthodontic research is incorporated into the treatment provided to his patients. In addition to being very knowledgeable and skilled, they are a really nice group to get to know!

Friday, February 29, 2008

Your First Visit to Our Lakeland, FL Invisalign Orthodontist

Your First Visit

From the minute you call us, you'll notice a difference!

Your First VisitOur friendly and knowledgable administrative staff members pride themselves on guiding our patients through the new patient process with ease. They will explain each step of the process and schedule a new patient exam at a convenient time for you. Our team's sole responsibility is to assist you with whatever appointment, payment or insurance needs you may have.

At your first visit, Dr. Hilliard and his Treatment Coordinator will complete a comprehensive orthodontic examination. If orthodontic treatment is recommended, some or all of your diagnostic records will be taken. In addition to your medical/dental history, and clinical examination, diagnostic records include photos of the patient's face and teeth and two different types of x-rays. This information is used by Dr. Hilliard to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

In most cases Dr. Hilliard will be able to discuss his recommendations with you at the initial visit, as well as the costs involved. In some instances, you may need to return for an additional consultation visit after the doctor has further evaluated the records.